Either it gets stuck on a certain screen or app, or gets stuck on the black screen. If you have tried to shut down your iPhone, it is not working, and the screen is still black, you can try force restarting your iPhone. Ways to restart an iPhone vary from different iPhone generations: On an iPhone X, iPhone 8, or iPhone 8 Plus: Firstly, press the Volume Up button and then release the button; secondly, do the same operation on the Volume Down button; thirdly, long press the Side button until you see the Apple logo. ; Press and release the volume up button. My iPhone 11 will not turn off. iPhone 8/iPhone X – Click the 'Volume Up' key and release quickly and then tap the 'Volume Down' key. How to Enable Back Tap Gesture on … Fix iPhone X with Frozen Screen and Can’t Turn Off. But no matter what the situation is, you only need to do one procedure in order to make your iPhone respond again. The Slide to Power off button will appear but continue to hold the Side button until you see the Apple logo on the screen. I can hold the button in for several minutes and I never get the slide button to turn it off. It is as if the phone has no capacity to turn off. Watch our step-by-step DFU restore guide on YouTube, or follow the steps below:. It is a brand new phone and I have been having the issue since I got it. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Open iTunes (on PCs or Macs running macOS Mojave 10.14 or earlier) or Finder (Macs running macOS Catalina 10.15 or newer). Wait about 30 seconds for the phone turn off; Turn the device back on by holding the side button until you see the Apple logo appear ... iPad, or iPod touch won't turn on or is frozen - Apple Support. To restart your frozen iPhone X or newer: Press on either one of the volume buttons and the side button simultaneously until you see the power off slider. View answer in context. Press and quickly release the Volume Down button. Hard Reset Frozen iPhone When It's Serious. There are a couple of ways that your iPhone’s screen gets frozen. More Less. If a hard reset didn’t work, or if you’ve tried all the software fixes I describe above and your iPhone is still frozen, we need to hit the frozen iPhone problem with The Big Hammer, and that means we need to DFU restore your iPhone. This is even more common when trying to jailbreak your iPhone and the jailbreak fails. Then, press and hold the Side button until you see the recovery mode screen. ♦Method 1: Force Restart iPhone to Unfreeze Your iPhone. Turning off an iPhone X, iPhone XR, or iPhone XS This is the basic method for turning off your modern iPhone, and it can solve a number of common performance hiccups, such as slow apps or spotty wifi. Step 3: Press and hold the Side button again to turn on your iPhone. Press and release the volume down button. 4. Plug your iPhone in a computer. 2 Fix a Frozen iPhone without Data Loss Failed software update or jailbreak — When you try to update the iPhone's operating system and the update fails, sometimes you'll see the white screen. Leave some time for iPhone to restart. Connect your iPhone to your computer and open iTunes. As soon as the restart process is over, your frozen iPhone screen should work normally. All replies ... iPhone won't open apps or turn off … Press and hold the side button until your iPhone's display goes … Posted on Apr 11, 2019 6:23 PM. Buy the iPhone 11 - coming soon...This is a video on how to force turn off and restart your iPhone 11. iPhone 8 or later: Press and quickly release the Volume Up button. Drag the slider to the right to power off. Step 2: Slide it to put off your iPhone. I can still swipe from screen to screen, just can’t open anything... [Re-Titled by Moderator] More Less. Stronger Measures: Fix The Frozen iPhone Problem For Good. Now, hit and hold the 'Sleep/Wake' button until the Apple logo is visible.