The test is performed on an individual basis.So it’s not like a focus group where there’s a bunch of people giving you feedback all at once.Please, don’t ever call a focus group a user test. But then I try to report a problem and that doesn't work either so I email them like yo I spent a looong time on this and it won't tell me what is wrong. You may complete a test but if they don't like what you say, they will give you a low rating, come up with bogus justification and not pay up. For instance, having a limited profile and that profile does not get referenced it seems. The test that I needed to accomplish was go through their example website and search something there. 3. Convincing stakeholders or project owners may be your first hurdle, but try not to sell user testing as something that’s optional. I have had technical issues I had to contact them for. You provide feedback for websites and prototypes, to help improve user/consumer experience. "Not Worth It" 2.0 ★ ★ ★ ★ ★ Work/Life Balance ... person with diverse interests and activities and went through 12 pages of screener questions before finding an actual test I could perform. All tests take under 20 minutes to complete so it’s pretty good money for your time. From my experience, it is NOT possible to make worthwhile money from UserTesting, but it is possible for them to make money from you. Screeners don't seem to be screened themselves. I've gotten a few tests to do. This is a great product to cover the costs of a new online venture, a monthly membership to somewhere or something, or even a dinner or a movie once a month. I was so happy but then boom no work, no clients, result? You won't gain anything not unless you are from US. There support staff and management was quite helpful and was almost always available. In order to get that many tests, you need to have a browser with a … Usability testing and research tools to improve your online customer experience from UserTesting, the Human Insight Platform. Also on Glassdoor they had received quite positive reviews from their employees with an average rating 3,7 stars out of 5. However the live test pay $30-$60 so youd be missing out. Waste of time. The most I've done in a week was 6. and the site seems to be a legitimate way to earn some extra cash. UserTesting.com is a website that lets you make money online by testing websites and sharing your experience in the form of a screen recording. A couple of screener questions, no tests so far. How safe is the live ones? If you're willing to work and keep your quality high, this job pays! Real people like you and me can use it to earn some extra cash while giving feedback for those companies. BUT THEN I spent 45 minutes on this stupid product review on my phone (they put like fifty questions for ten bucks) and then I try to upload and it keeps telling me it can't. A lot of people tend to get duped out of their money and time with a lot of opportunities, even if it's free. Once a website has been built it needs to be tested before it’s launched. UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. Unlike analytics products, you’ll hear what users think, and you can ask them questions. I got paid for my tests (3$ for the peek test and $10 each for the others, so $23 in total.) I also provide 1-on-1 support and mentoring for all people who join Wealthy Affiliate through YourOnlineRevenue.com. How many users should I include in a user test? I haven’t tried this one out (yet), but one user said that he thought you could probably earn $100 in a year’s time using this platform. I always prefer passive income opportunities rather than things where I need to work actively in order to earn money. After creating your account and passing the user test you start getting offers for user tests. Another challenge is that you can’t earn passive income through their website. Copyright © 2019 by Your Online Revenue - Privacy Policy - Proudly Powered by Wealthy Affiliate - Designed By Thrive Themes, Is UserTesting a Scam? It seems that everyone is talking about the same subject that I noticed. The normal reward is $10 for a feedback sessions that lasts up to 20 minutes. The "Account Executive" who supposed to help me set up a trial did absolutely nothing. The more tests you "screen for" the more they know about you. Do you still use them or have you also found more profitable ways to earn money online? About UserTesting How do you position yourself against your competitors? Identifying any issues early reduces the longer term cost. If you get approved, they’ll pay you quite well. This so-called website is a total waste of any one's time! Is this site available for worlwide? That is, the peek test that every tester receives upon account creation, and a few other tests. This is why it’s valuable to add user testing to your process at an early stage. My Recommendation To find more information about reviews and trust on Sitejabber.com please visit. I recommend taking a look at My #1 Recommended work from home opportunity if you are looking for ways to earn money online. First, you'll most likely apply for like 2 tests out of fifty so it takes weeks to get something and sometimes other people will take it right before you can start. This time I got approved and was ready to start earning money. First, you you need to go through a test video which takes around 10 minutes to accomplish. Part of this is getting real people to try the site out – usability testing . Thank you to all of the users past and present! User testing can be a harsh reality, but it’s much better than the false reality where users want, think, and do exactly as you’d expect. Hi there :) I'll get a few and then I hear nothing for a while and then this week I've gotten about 4 so far. After you submit your test you’ll be paid exactly 7 days after. The test participant should belong to your target audience. Make user testing a priority. They recommend keeping the UserTesting website open in your browser so you notice it right away when they have a test available. In my experience, it rarely takes quite this long to complete a test. I took a few screenings tests and never got qualified. just wanna ask if user testing contains virus/es, How come i can't sign up for mobile user testing (ios). Knowing that the PS5 was bought completely from beer money earnings and not household funds, it makes the gaming that much sweeter. However, the service is still quite expensive. How on earth is that going to effect any feedback I give for a site in development. They also have sometimes shorter tests that last 3-5 minutes and pay $3. As each test only takes around 20 minutes to complete, that’s a fairly generous pay rate. I am still a part of their community because their awesome tools help me to generate more income online. After a few minutes, User Testing will send an email with instructions how you will get started. That is the real reason they put the fear of God in you to "tell the truth" so you won't get disqualified from other tests. UserTesting.com pays you $10 per test that you complete. So, is UserTesting.com legit? Stay safe with our COVID-19 guide. Let’s have a look at a few examples what people are writing about UserTesting. Does this site pay and how does it pay because it did not say anywhere obvious. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. UAT can also be expensive to maintain, because it is so intimately tied to user experience. You get paid $10 every test with the average test lasting 8-13 minutes. When you have finished the task and clicked, “Done” they’ll take a look at your video and approve it. While I was searching, they want me to speak everything out loud what I am seeing and what are my impressions about the website. You can ask me anything and I'll be happy to help you out. Recruit for engagement, not … I have been testing with them for years and have never run into an issue with a virus. With UserTesting’s platform, you get feedback within hours - not days or weeks like traditional research. NO. Not a fan for the new update as the old system was much more pleasing to the eyes. There just aren’t enough tests available for earning good money on this website. This UserTesting review will reveal the truth about the program that says you can earn up to $60 Per Hour. It is created with the help of several useful tools, each with different implications. My goal is to reach $10,000/month passive income mark in the next year 2018. UserTesting ranks 51st among Survey sites. Setting up a test is easy and doesn’t require any special training. They email back an automated message saying this might be why it didn't upload and good luck next time. The whole back and forth took me over a week. Let’s say, for $15 or even for $10. There are way better money-making opportunities on the Internet. As a money-making opportunity UserTesting certainly is not the best of the best. There is a complete list of qualifying countries which you can view here and by simply scrolling down near the bottom. None of this has anything to do with your ability to navigate a web site. More than 1 million feedback videos have been done through UserTesting.com for more than 34,000 companies. I help people daily to make more money online and I love seeing people succeeding. There are many ways that people can make money online. I've been a "Panel Member" for a little more than 5 months now. On the other hand, their service is not the cheapest one. I kept UserTesting dashboard open for around 15 hours in total during 2 consecutive days and I didn’t get qualified to any test. If you have a new product coming out, you could create a prototype to test with. Time hog. It wasnt long at all as long as you do everything correctly, Yes you get $10 a test with them usually taking 8-15 minutes I was surprised to see this low rating after hearing positive experiences of UserTesting from a few other people. If you are familiar with online surveys you know this feeling. This isn't a full time job. After about 70 screeners, I started earning cash; it took me like three days of just consistently having the tab open and waiting for dings while I did work or played video games. I just give them the money and they do the “dirty job” to find testers. I try to work on it 6 days a week minimum of 4 test as day. And why are your peers banging on about it … It seems that they have pretty similar experiences like I had. I may be blind for some things on my website but when I get feedback from friends and mentors, it always helps me to improve my site. Their customer service has been good too as if there was a problem with a test they would usually pay me anyways. If they would have a constant flow of new tests, I would probably do them every now and then when I feel like it. Consumers complaining about UserTesting most frequently mention screener questions, customer service and tester support problems. Regards . Yes I did apply, they gave me 2nd chance. 9. Meh this is not for you. If you didn’t follow their instructions and they must disapprove you. I joined about a month ago and I have been successful in using the pc based testing. I would pause everything and take 20 seconds on a screener and then see if I was available to take the test. Remember to speak clearly and always follow the instructions. I have not tried the mobile testing yet. I am Roope "Robert" Kiuttu, the founder and owner of YourOnlineRevenue.com. they can see your face, can they screen shot it? They don't care about you if you work for a company that is less than 50 people. When & how do you get paid: PayPal, 7 days after the test is done. If you’re already implementing a user feedback solution then you’ll likely have tangible evidence, in the form of qualitative data, to prove that changes or updates need to be made. There were also smaller “peek tests” at one point which were much shorter and paid $3. I've been doing this for over two years and there are tons of test you don't qualify for. At least you are paid a reasonable amount for your time. Here are some other testimonials from UserTesting users: I don’t know about you. One was a $30 live call. User Testing pays by PayPal and funds will be automatically added to your account. The company asks you specific questions to understand how people see their websites. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. People on this site are severely lacking common sense or patience. Website Usability Testing is a process used by companies to test that their websites work correctly. I really like Usertesting and have been a tester since 2017. The question is this “Is Usertesting worth it? IF you need your customer to tell you what to do, you are not doing your job, Josh, or the whole UserTesting Team. There are tons of screeners you won't pass but there are others that you will. cause i come from indonesia. My Final Opinion of User Testing. It helps them to improve sales, user experience and the business in general. The idea of UserTesting is great. If you are worried about having your face seen then don't do the live test. He explained it’s a great way to get feedback of your website for free and earn also some extra money if you want. $5,000USD. Is Babbletype a Scam? You can earn some pocket money but nothing significant. Let me say this first, it is not a form of online employment that someone can make a living on. The idea of UserTesting is great. So, we are talking about a big thing here. "Your profile is not a winner this time - Please try again!". And there is no shortage of testimonials from actual used who do make $30 an hour or more on this site. If you could complete three tests within an hour, you’d earn $30 for an hours work. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. UserTesting doesn't pay by the hour, it pays by the test. Other then that, here is what you will need to qualify: 1. But from all the sites I have tried this site by far had the most test available for you even though you won't qualify for most. User Testing’s pay is pretty good – you earn $10 per test. Someone's getting rich, but it's not the testers. And all together that was about 3hrs of work. And I have a 4.9/5 reviewer rating so idk what happened. Making your first buck online is a lot easier today rather than when I started. Usually no more than 3 days in my experience. You usually take several screening tests to qualify to take a test. I bet I could find tons of people to do a 20-minute feedback for my website for much cheaper price. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue. They can but It's 2019. Qualifying gets tedious when if the question was a profile statistic you wouldn't have to take the qualifier. User Testing is much better than many of the so-called money-making schemes you find online such as surveys or paid to click sites. Why does it matter that I work in a company with less than 50 employees? I've never gotten more than that! Learn how to stay safe during COVID-19 in our new guide: I'm beginning to think it's a scam and the "real user testing" is the ", Expecting for work? If they would have more tests available, the earning potential could be quite good. One week i might qualify for 6-7 and the next week 0. There are a bunch of reviews claiming the site to be a scam because of a lack of tests, or because of screener questions which seem to always deny you. Verdict: Recommended. Finally decided to close and make another account which they deactivated as 1 person can have only 1 account as per policy. Wrote customer care for another review but no response. The more desperate you are to get a gig the more screeners you fill out. User Testing. Short Review: UserTesting is a reliable company and a platform that has operated already for more than 10 years. I earn about $50 - $100/week participating in surveys and user tests that I QUALIFY for. Spend the next 2 minutes with me and I’ll show whether UserTesting is worth it or not. It is still essential to do your research first before you dive into any opportunity online. They want very specific demographics for each test. This is a SCAM. UserTesting is one of the most well-known remote user testing companies. Website owners need feedback to improve their sites and user experience and millions of people are looking for ways to earn extra income online. Sadly I'm not from that country. UserTesting has a consumer rating of 2.22 stars from 99 reviews indicating that most customers are generally dissatisfied with their purchases. Besides, the earning potential is very low with all the hassle you do. Customer service is non existant. I was never able to "qualify" for a test, so I spent significant time and never made any money. Pay: $10 for every completed test. Requirements: Computer, Internet connection, Microphone. Get Started for FREE Below Before this offer goes away! UserTesting is a user research platform that gives a digital marketer plenty of methods to test how the website and the marketing campaigns are doing. We’re in this together! You can set up a test on your own in minutes, or have us do everything for you, from study design to analyzing videos and communicating findings. They get as big of a digital finger print from you as possible, by forcing you to use specific browsers, downloading aps., using multiple devices, even asking for access to your LinkedIn profile. Don't you dare do it until you read the shocking complaints about UserTesting.com in this Usertesting review. One of the not so good things I found about UserTesting is that you will need to apply in order to become a member. This is where YOU come in. My #1 recommendation especially for beginners is Wealthy Affiliate. Pay Scale $10 for 8-20 minutes of work I created this website back in 2015 to help you to make money online. Save my name, email, and website in this browser for the next time I comment. On the other hand, their service is not the cheapest one. Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales | UserTesting Blo g. Meet Tim Pegnim. . Does anyone have feedback on this type of testing? Once you reach 100 credits ($10.00), you can request payment via PayPal. Got NOTHING from the trial except me myself had to tell them what to do. TRASHHHHHHH. The earning potential isn’t very good so I think it’s not worth the hassle. It really does not take long. Acceptance tests take a long time to write and, once implemented, they take a long time to run. But it didn't go that way. Is a headset required for usertesting.com or is the microphone on the computer sufficient? Most people will see 2-4 tests per week. I was able to work whenever I willed and I learned how different sites view their very own customers. You have a few screening questions before starting the survey. I have never not been paid for my work, unless I was told why my payment was cancelled (It has happened twice and I agreed with the reasoning). Website owners need feedback to improve their sites and user experience and millions of people are looking for ways to earn extra income online. The problem is that they have so few tests available. Most tests pay 1-2 credits per answer, and each credit is worth $0.10. I don't normally write reviews, but this was very frustrating experience, from technical issues to customer service problems. Of course, it makes it easy. They ask these questions to define that they belong in the right target group. User acceptance testing cannot move forward any faster than the speed of the user. It costs $49 per 15-20 minute test for the company who orders it. One of my friends introduces UserTesting to me around 8 months ago. The question arises, why would I use UserTesting? Still the best for UX testers imo. You are almost never qualify and instead have given them valuable marketing information about yourself for free. Once I hesitated for 10 minutes and the test was already gone. UserTesting is a website that provides feedback for companies for their websites, mobile apps and for other things. UAT isn’t always easy. Started from 15 minutes late from the meeting, the late response to the email, to the end, he just stopped writing back. My major issue with task based website is that majority of them are waste of time and energy. You do have to fill out screeners and lose more than you win... just like any other commission or gig based job. There are several reasons why you might want to undergo usability testing, the most common is that it allows the design team to identify friction in a user experience they are designing, so that it can be addressed before being built or deployed. 2. I check out websites which takes me a few minutes and I get $1 usd in PayPal. Have made $150 in exactly 26 days. I have also noticed the same phenomenon. I've seen good changes and not so good. That's especially with the tough economy this year. I have been using UserTesting for about a year and made around $1200 that comes out to about 2 test per week. It's pretty common for companies to want feedback from certain demographics. Here's a screen shot you will see a lot of, consider it a losing lottery ticket. The 1 i was accepted for made me download a handful of extensions and apps, then froze on me and I had to decline the test myself to see new ones. I will explain further in this article. WORST ONLINE EXPERIENCE EVER. Yes & No(Explained Later) Here we have User Testing, a platform where businesses and individuals who have a website or app that they want tested can come here and pay for this service. If you want to get my 1-on-1 support and help to make money online as well, get started HERE. American Consumer Panels Scam Review: Do They Pay $45/Hour? It's legit, but horrible customer service, An Okay User-Testing Site (If You're Lucky Enough to Have Good Demographics). I guess they pay us 10$ per tests but they are making way more than that. This is a SCAM. We’re in this together! A TOTAL WASTE OF TIME. Best Black Friday 2020 Deal for Making Money Online! Did I mention it’s completely free to get started? Once your test is created, you can choose a market to test, either from picking participants from the UserTesting.com site, which will allow to pick the demographics of the market you would like tested, or from a pool of your website users, or you can arrange to have new users to your site prompted live to see if they will participate. UserTesting.com helps companies fine-tune their products and eliminate bad user experiences through usability testing. Their training taught me how to make money online even though I didn’t have any experience of affiliate marketing before that. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Hello! I never belonged into the right group. In the other words, there is a great need for platforms like UserTesting. We use cookies for analytics, personalization, and ads. It is ANNOYING but that's the nature of the job. Learn to Make a Living Online with Wealthy Affiliate! So the answer to the title’s question, “Is UserTesting a Scam?”: no, it’s not a scam. Anyway, The fast fish eats the slow fish if you don’t check the dashboard regularly, you will not get opportunities for new tests. Just remember it will not replace your normal income, just a way to make a … No more tests and no response, no explanation. Not including the $30 - $60 payouts for the longer test. This involves completing a series of tasks on a website over the course of up to 20 minutes. John It wouldn’t be possible in a typical 9-5 job but it’s possible with affiliate marketing. Big companies are using UserTesting to improve their websites. They seem to come in waves. Great website, with a bit of patience, and consistent screening applications you will get tests. Program Name: User Testing Website: usertesting.com Price: Free (As A Tester) Owners: Darrell Benatar and Dave Garr Recommended? It's a legitimate user testing service. In my experience UserTesting has a high-quality support. User acceptance testing can sometimes be costly. Some outcomes might be very obvious and easy to change, others are more complicated and need some thinking, designing and/or developing. Gain trust and grow your business with customer reviews. You get $10 per test, which usually takes 15-20 minutes to complete. As you can see in the photo there is 5 pages full off $10 payouts to me. Nope. Scammers after qualifying they'll always find a reason to deactivate your account and not paying for tests you did, This review is particularly for their "Tester Support." It is just not worth your time. AVOID! But in this situation I don’t bother to hunt for tests because it would take so much time and the hourly salary wouldn’t be good. G2's #1 CX industry software. $30 for 30 minute test You will see the instructions on your screen and you just need to follow those instructions. You can contact them by phone (during office hours), by email or by through their live chat. Afterwards they have sometimes sent me invitations to tests but I haven’t really bothered. I did wait everyday for one client but nah. If they have strong rules, they should also have strong customer care and also should take care of their testers. My primary income sources this year: Prolific, dScout, and User Testing. For example, when you’re designing a new website or a product, you could create a staging website to test with. Sometimes I waited 2 days, sometimes I waited 5 days, but I have always received a response and in most cases the response was more than I had asked for. If they want it tested by people who speak Swedish (and they will pay quite a bit to get your feedback videos), they should get what they want. Yo… Naturally, you need to sign up first and create your account. Playlist Push Review [Earn Up to $12 Per Song!]. This isn't a "get rich quick" scheme. Appen Work-At-Home Review: $116 Per Day By Searching On Google? Learn how to stay safe during COVID-19 in our new guide: But I would stay far away from UserTesting. $60 for 60 minute test. From my experience, it is NOT possible to make worthwhile money from UserTesting, but it is possible for them to make money from you. However, that’s not the whole story. So don't expect on this type of job or company. However I do easily make over $200 weekly which isn't bad at all. UserTesting homepage has a professional and a simple layout. That was annoying but I was like fine whatever I guess. Yes cause am in Kenya and am on the site I was told by a friend of mine from South Africa. Sometimes when you have a new website or app, you don’t want to fully launch it until you have fully tested it a… That means screeners populate my Available Test page, I take them to see if I qualify, and if I do I take the survey or test. It's been 4 days. Passive income piles up and grows like a snowball in the long run. I like earning a few bucks here and there, but you won't make a lot. They endlessly collect data about you, by surveying you for free: products you use, career related maters, etc. – They Pay Honestly $10 Per Test But…, Wealthy Affiliate – My #1 Recommendation to Make Money Online, The Best Way to Get Started with Affiliate Marketing: Follow These Steps, The Best [Step-By-Step] Affiliate Marketing Training Program. I average $200-$400 USD per month and last year made approx. I think maybe my battery got low but I didn't realize until after. There is also another obstacle to overcome before you can start answering the test and earning money. Making the Most of Website Testing … I can understand why others are leaving bad reviews, but I don't believe the reviewers were honest about the amount of effort they put in for their results. However, don’t be surprised if you don’t get them right away. I managed to complete my second test and then recieved a bunch of screeners, the next day I refreshed the page and then nothing! Founded: In 2007 by Darrell Benatar and Dave Garr. 1. Tim has been with UserTesting since June of 2013; in that time, he's been promoted five times and is a star on our Sales Team. To uncover user experience issues in a product, we recommend five participants per study. I was rejected from over 50 surveys within a week. User-Testing was a fun and effective way to make some money on the side . I can understand why that is the case and that is mostly due to them looking to recruit quality members who are going to give good feedback. There are 17 UserTesting reviews on SiteJabber and the average rating is only 1,7 stars out of 5. You ask a number of people to perform a number of typical tasks on your website or intranet.Or on a mock-up if you’re in the process of building a new one. ” Thanks for checking on my articles . I highly suspect that the site is technically not a scam but they are dishonest in that what is happening is that as you complete "screener" questions you are providing important information about yourself that is being compiled and sold. Do you want to join UserTesting.com to make money testing websites, apps or games? Manage to complete two tests then nothing, So-so in terms of tests offered and they randomly rate low and decline payment, Usertesting.com is a fantastic symbiotic relationship that you can benefit from, Absolutely The Worst Customer Service (Tester Support), Works well for me... just consider it like side $. I haven't used UserTesting a whole lot, only done a few tests. This isn't bias- it's how Usertesting works in conjuction with companies who need their product tested. You can earn some dollars every now and then but my and other people’s experience has showed that there aren’t so many tests available. However, in this situation when they are offering only very small amount of tests, it’s not worth it. It will show up in your dashboard like this: Only the fastest persons will be able to take the test and earn money. Michael G. has been paid by UserTesting but also doesn’t like that he always needs to wait for new test opportunities. None of this has anything to do with your ability to navigate a web site. Toni thought also UserTesting would be a better opportunity that it really is. In the other words, there is a great need for platforms like UserTesting. You can earn some extra cash by giving feedback for website owners, You can easily get feedback of your websites, The earning potential is quite low compared to some better opportunities, UserTesting is quite expensive for companies. If you are wondering what kind of questions they ask during the test, it’s something like this: I also want to share what other people are feeling about UserTesting and how much money they are earning. They are making huge money why they pay you pennies. The computer microphone works fine as long as your environment is quiet. Apparently their Tester Support is still in the idea phase, because they seem to not have any. Conclusion – Is UserTesting Worth It? Just find a legitimate job and hustle on it. They endlessly collect data about you: products you use, career related maters, etc. The feedback you receive tells you more than what a user did—it tells you why. Overall, I wouldn’t recommend it for you. It’s incredibly valuable to get user testing insights next to the data you already get from your analytics. Usually, they last longer. Dena didn’t receive even a single test during 2 months of being a member. How long does it take to hear back from user testing after finishing the sample video? It's almost a part time job. User testing, aka usability testing, user research, UX testing… everyone’s talking about it, all the best companies are doing it, but what exactly is user testing? Now I'm in college and $200 without leaving my room is great. Based on Glassdoor reviews their employees are overall satisfied with the job which ensures positive responses. How Much Money Will You Make? I signed up to their website also myself several months ago and guess how much I have earned? Thanks for reading my User testing review. It’s more effective to do a series of small tests at multiple points throughout development, rather than one large study at the end. The idea of UserTesting came in 2007 for a co-founder Dave Garr when he realized other people see things that he doesn’t necessarily notice on his websites. I’ll mainly analyze UserTesting from the money-making point of view but I’ll also share a few words about getting feedback for your websites through their platform. As other reviews have been saying, you get asked a ton of screener questions in order to qualify to take a test. Have you tried UserTesting or similar sites yourself? Why i can't install the program you sent me to complete my application? As for the other 99% of people, you will have hard time finding offer to test and earn money. No. I had to write this because I'm reading reviews from people saying that Usertesting is biased against them because they don't make a certain salary, are unemployed, etc. On their website and when you call them it says they provide Tester Support exclusively online at *******@usertesting.com. They sent me an invitation to the same test again and this time it took only 4 minutes to accomplish. These companies often need users from specific industries to test their websites so UserTesting.com is always looking to hire more user testers. He has earned hundreds of dollars through UserTesting so I knew it really works. That’s what happened to me because I didn’t exactly their instructions. In the other words, you get quickly the response you need. I went from 6-10 test coming through daily to 0 for over a week now and no email response yet besides automated reply. 1 of the customer rated me 3 and my overall rating got under 4 and I stopped receiving tests. The standard rate for completing a user test on the platform is $10.