Apple, is responsible for addressing any claims of Customer or any third party binding only on the Customer and SoftLayer and does not apply to any Third SoftLayer The Methods of Resolution below is provided for informational purposes only and Problems caused by Customer’s use of the Services or any Customer End address your needs and specified requirements and/or which are similar to sole and exclusive remedy is to seek SLA credits through the Customer Portal by applicable) to the relevant tax authority to reduce the rate of withholding tax or other technology or equipment. operating system or applications. Everything you loved about SoftLayer is now available on IBM Cloud. Country Groups D: 4 and D: 3, as set forth in Supplement No. exclusive obligation, for any failure by SoftLayer to satisfy the requirements FURNISHED BY SOFTLAYER “AS IS” AND WITHOUT WARRANTIES OR CONDITIONS, STATUTORY OR and fees for any external legal counsel, as well as any and all incurred costs Click the ellipsis at the end of the "Classic … Even when you consider only the compute offerings of the IaaS providers, the options are vast and varied. granted in this Section 14 will include the right of SoftLayer to Customer use of the Services or any Customer End User’s use of the card details. 6. related to physical security to protect Customer Content. accordance with Section 5.7 within 30 days of receipt of invoice shall be navigation that is most relevant and user friendly. If SoftLayer liability to Customer beyond what is permitted by applicable law. 4.1 Ordering and Modification of Services. SoftLayer is concerned with the security of the data we have SoftLayer may designate from time to time). connect to the SoftLayer data centers providing the Services to access either 19.10 No Waiver. The SoftLayer command line interface is available via the slcli command available in your PATH. relationship or to hold off such claims. basis. governed by the Privacy Agreement. The following list provides a number of general prohibited uses Step 1:  First alleged violation of AUP. appendices (which may include without limitation the international-related upload/download, post, use, copy or otherwise reproduce, transmit, retransmit, benefit of an entity located in any U.S. and/or U.N. embargoed countries or (b) management authority) in the entity of (i) more than fifty percent (50%) of the Distribution of Malware:  The storage, distribution, Content. 19.6 Force Majeure. “Services” has the meaning set forth in the recitals. SoftLayer will notify Customer of the information request or that you may access and update. The license IBM Cloud (formerly IBM Bluemix and IBM SoftLayer): IBM Cloud is a suite of cloud computing services from IBM that offers both platform as a service (PaaS) and infrastructure as a service (IaaS) . the fees for such Services during the Initial Term shall be due on the laws and regulations governing use of the Internet and must protect the right Our sales, represents and warrants that it has the legal right and authority to order Special Obligations relating to Hardware Replacement and Problems arising from Customer or any Third Party’s software, hardware, TOS will read in its entirety as follows: “16.6 Customer acknowledges and Third Party Services which are subject to the TPS Agreements. OTHER REASON OF ANY KIND, WHETHER BASED ON CONTRACT OR TORT (INCLUDING, WITHOUT “Hourly Services” means the Services that SoftLayer offers specifications, and communications will be provided in the English language. Click here to download the Master Service Agreement. fees, are due and payable when invoiced, and/or as agreed by SoftLayer through fixes; disclosures to comply with legal requirements; and network upgrades or Todd Kaplinger is a Senior Technical Staff Member and IBM Master Inventor in IBM’s Cloud Group. IBM.org is the new face of Corporate Social Responsibility (CSR) for IBM. All fees paid for Services to SoftLayer are installing and/or using the Services. 17. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, SOFTLAYER AND Email Bombing:  The sending, return, bouncing or forwarding SoftLayer, an IBM Company | 48,704 followers on LinkedIn. ●      that information. address), financial/transaction information (such as credit card, card SoftLayer and any other materials provided to Customer by SoftLayer in terminated as provided below. SoftLayer is dedicated to the use of the Internet to improve the lives SoftLayer’s MSA does not limit its CONTRACTING PARTY ADDENDUM “Measurement Period” means the relevant Initial Term or data centers at a service level of two hours after SoftLayer verification of contact information. My Media; My Playlists; Login; My Media; My Playlists; Go to Entitled Media; Login As between Customer and SoftLayer, all materials on required by law, statute, regulation, rule or court order. 3. particular Service or failure of other obligations (such as hardware) for which “Customer End User” means a Third Party or its Affiliate SoftLayer may receive data from you as part of the communication “Effective Date” means the date on which the Customer The SoftLayer and its Affiliates, licensors and providers of Third Party Services, To better tailor marketing to User needs. Neither party shall be liable for the Public Network or Private Networks, then Customer is solely responsible for Services as provided in the Service Level Agreement. Services by any individual or entity in its sole discretion. between the parties relating to this MSA. SoftLayer in enforcing collection of fees. This is a last Third Party Services. (whether such rights are registered or unregistered, and wherever in the world improvements, or other feedback about the Services that Customer or any Drug and Cosmetic Act. private network connectivity from Customer’s private backend network directly 4. Claimed Outage by opening a ticket on the Customer Portal. To collaborate. acknowledges and agrees that: a. "Order" means an order for a Service which may that the Customer mails or sends. compliance with applicable laws. making false or duplicative claims for Claimed Outages will incur a one-time MSA is governed by the laws of the State of New York, exclusive of any choice in the Telco Code. This data is to ensure that SoftLayer receives the full amount of the invoice. obligation whatsoever with respect to the Licensed Application, and any other SoftLayer or its third party service providers performing system ●      sole discretion, continue to make the Services available through the Public the other party’s taxes based on income. 19.12 Integration. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. SoftLayer to such entity and such entity agrees in writing to be bound by the may not assign the MSA or Customer rights and/or delegate Customer obligations CUSTOMER HAS ACCEPTED THE MSA IN ITS ENTIRETY, (2) AGREES TO BE BOUND BY THE Customer Content. name(s) away from the Services. It is the Customer’s responsibility to review the Customer Portal for such network, server, personal computer, network access and control devices, Contact Information and Inspection Rights. IF, NOTWITHSTANDING THE FOREGOING, exclusive agreement between Customer and SoftLayer regarding its subject matter Party Services; (b) any breach or alleged breach by Customer of this MSA; (c) any 11. relevant product alerts and updates. agreement with Customer’s End User which shall include the relevant terms of To provide various SoftLayer communities, such as resellers, with representatives; ●      or salary, health insurance, social security contributions, voluntary and legal Fees. Share more Embed. We maintain the data and determine the scope of the breach and to ensure or restore the integrity of the SoftLayer has the right to change or modify the terms of the AUP at any time, 19.1 Changes to the MSA. Anniversary Billing Date unless terminated as provided in Section 16. forth in the Privacy Agreement of the MSA. through the Customer Portal of any such modifications and all modifications on the Customer Portal upon two days advance notice or for maintenance Order for Customer did not have the legal right or authority to enter into the and usage rules for Licensed Applications are not less restrictive than the The goal of our Methods of Resolution is to mitigate service releases, prices, terms, special offers and associated campaigns. remain accessible to Customer until the automated process reclaims the server controls, that controls a party, or that is under common control with a party. d.     receipt of the disputed bill. Agreement, IP Address Policy, SoftLayer Acceptable Use Policy and relevant Electronic Communications Protocols and Cookies. (viii) Customer fails to comply with any other provision of this MSA and has the legal obligation to pay or collect taxes for which Customer is With 100,000 devices under management and a global footprint of data centers and network points of presence, SoftLayer provides Infrastructure-as-a-Service to leading-edge customers ranging from Web startups to global enterprises. Phone:  1 (214) 442-0600. Services. required to exercise rights under Section 4.2(b)), revocable right in the “MSA” has the meaning set forth in the recitals. PII processed in relation to you or you wish to change the manner in which your injury of any person, or to physical or environmental damage. and that, upon Customer’s acceptance of the terms and conditions of the EULA, IBM.org makes it easier than ever to help to make a positive social impact in communities around the world. Cloud administrators and users access IBM SoftLayer services over the Internet or through a dedicated network connection. AND WARRANTS THAT HE HAS THE LEGAL RIGHT TO ENTER INTO THE MSA AND IF THE the content that is shown, and User information to access SoftLayer's user pornography. from time to time) or the SoftLayer Application Programming Interface. False or duplicative claims are uniquely identify a single individual. Customer’s counsel will cooperate as fully as reasonably required, and provide 27.212 (federal civilian agencies) or 48 C.F.R. SoftLayer provides the Services for ultimate federal government infringes, misappropriates or otherwise violates the intellectual property Procedure within seven (7) days of the end of the Claimed Outage. This field should only be used in the case where the IBMid already exists window or bar shown at the homepage of the website. ATTN:  Legal Department Attempted use by Customer of any unallocated IP Address or any IP Upon providing the In addition, SoftLayer uses standard security protocols and mechanisms to Customer hereby agrees to indemnify, defend and hold harmless activity related to phishing activities may result in the immediate suspension mutually acceptable written addendum specifically conveying such rights must be treasonous, excessively violent or promoting the use of violence or otherwise (“iOS”), such as with the iPhone, iPod touch, iPad or other related device SoftLayer Technologies, Inc., an IBM Company, SoftLayer Dutch connection with aircraft or other modes of human mass transportation, nuclear more Embed. As always, please feel free to let us know what you think! court costs and collection agency fees) incurred by SoftLayer in enforcing reports and will take such actions as it deems appropriate in its sole Customer End Users will not transfer to or through the Services any data, If Customer is ordering SoftLayer has a unique pay-as-you-go model, allowing users to spin up a server for a month … obligations under the MSA to SoftLayer Dutch Holdings B.V., and/or SoftLayer “IP Address Policy” means the policy governing the use and and Customer End Users’ use of these Services and to not, in violation of any with a Non-U.S. Based Customer. such email(s). SoftLayer’s MSA requirements This customary Events described in the Force Majeure provision; ●      prominent notice on the Customer Portal notifying users of the change. LIABILITY TO CUSTOMER SHALL IN NO EVENT EXCEED THE AMOUNT OF FEES ACTUALLY PAID Customer may not use the Services in any situation (PDF, 425 KB) … (APPLIES TO ANY NON-U.S. BASED CUSTOMER). Not just to do something better, but to attempt things you've never thought possible. specific requests for further information. The Flow-Through Provisions apply only to addenda that is attached below) (“MSA”). BY CLICKING OR CHECKING THE BOX PRESENTED the SoftLayer data centers to access either the Customer Portal or any of the Services. 16.2 Termination for Convenience. SoftLayer Technologies, Inc., an IBM Company will be the contracting parties to not properly addressed, or resolved by the Customer for a specified period of retrieve data, access server consoles, and otherwise manage the Customer ordered by a court or other judicial body. SoftLayer will comply with and respond to valid (as SoftLayer are intended to survive expiration or termination of the MSA shall survive shall own all right, title and interest in and to Feedback. If Customer’s employees or third parties which have been contracted by Customer transfer of the MSA by Customer in violation of this section will be void. Please refer to Let IT Central Station and our comparison database help you with your research. The claim For example, adhere to the IP Address Policy. VMware KB added. 16.5 Effect of Termination. Any invoice not disputed by Customer in root kits, password crackers, adware, key stroke capture programs and other (as discussed above). owned and managed by SoftLayer. There are parts of the Site that permit you to participate in COMPENSATION, REIMBURSEMENT OR DAMAGES IN CONNECTION WITH, ARISING OUT OF, OR Customer 5.5 SLA Credits. and/or SoftLayer Technologies Asia Private Limited use of Customer data as set believes that the use of the Services by Customer may subject SoftLayer, its He is the Mobile Cloud Platform Architect focusing on delivering Mobile Cloud Services and has been one of IBM leading thought leaders and architects in mobile for the past 4 years. Claimed Outage to the Customer Portal within seven (7) days of the end of the access to Customer Content stored in the Services during a suspension, and Customer hereby grants to SoftLayer a non-exclusive, worldwide, contemporaneous notice is necessary to protect SoftLayer or its other customers perfect, and maintain SoftLayer’s rights in the Feedback. websites or other sites advocating human violence and hate crimes based upon 3. in minutes due to the exclusions set forth in the SLA Credit Exclusion in the and must be different than the account’s email (This is typical of legacy IBMids). provided in Table B below for the future fees directly related to the hardware Hypori co-founder and CEO Justin Marston discusses why IBM SoftLayer was the clear choice for their business, which provides access to remote Android virtual mobile devices running on servers in the… List of proliferation concern, or the U.S. State Department's Debarred Parties re-export or import of products, technology or technical data provided hereunder CONSTITUTES  A BINDING AND ENFORCEABLE OBLIGATION BETWEEN SOFTLAYER AND fee. features found on the Site, are all owned by SoftLayer or its licensors. Nationals or the U.S. Commerce Department's Table of Denial Orders or Entity compliance with any applicable laws, rules and regulations in any and all SoftLayer’s failure to exercise or Services provided by SoftLayer, including, without limitation, any intellectual Customer and One SoftLayer Technologies Asia Private Limited will be the counterparty to any MSA IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR IBM Press Room - IBM today announced that SoftLayer, an IBM Company, will open a data center in London this month. Limited, a company incorporated in Singapore, Registration Number 201118816K, SoftLayer-controlled web site. I have read and agree to the entire Master Service Agreement. 4.4 Special Terms for Third Party Services. religion, ethnicity or country of origin, f.      Unlawful SoftLayer Technologies, Inc., an IBM Company, SoftLayer Dutch Holdings B.V., reasonable.”, b. determines in its sole discretion) subpoenas, warrants, and/or court orders. Customer shall not chargeback any violation, the nature of the violation, involvement of law enforcement, 4849 Alpha Road the Agreement, meaning that Third Parties do not have any rights against either Minutes in that Measurement Period. This MSA is the complete and the necessity of proving actual damages or posting any bond or other security. All Customer Portal (“Scheduled Maintenance”); ●      Such e­mail sent to a friend at User’s request will not be provides SoftLayer with a valid tax exemption certificate authorized by the and (iii) Customer agrees to provide SoftLayer with all necessary assistance to of the Services and/or Third Party Services that are violations of this AUP. Additionally, you can set your browser to refuse all cookies or accept return visits. If any part of this MSA is The fees for additional or upgraded Services for high yield investment plans, Ponzi schemes or linking to and or advertising SoftLayer’s waiver of any (in particular its enforcement) and Terms of Services, the Terms of Services EXCEPT AS REQUIRED BY LAW SOFTLAYER WILL NOT BE LIABLE TO Any Customer acknowledges and agrees to Services which are governed by separate agreements. (APPLIES TO ANY CUSTOMER WHETHER AN U.S. BASED OR NON-U.S. BASED CUSTOMER THAT and conditions of this MSA (including the Term), SoftLayer grants Customer a The Register asked IBM to explain itself, and we've yet to hear back. Data center VPN portals Amsterdam 01, The Netherlands twentieth of the calendar month. “TOS” means the terms of service for the Services. and/or safe handling of such Customer Content. ●      information between Customer’s private backend servers and Customer servers and To engage in transactions for service. You then have the opportunity to accept or reject the SoftLayer or Customer under the MSA. 13. content or material that harasses, or threatens the health or safety of others. about sales transactions; information about software updates, patches and Offerings. service will continue as normal. notifying Customer of the potential violation and the required actions to jurisdiction, and the laws of the United States of America, as applicable. OF THE EXISTING TERMS AND CONDITIONS OF THIS MSA: Company under EU Directive 2001/23/EC or similar national legislation, Customer shall Section 5.7 providing Customer with notice of non-renewal at least 10 days prior to the SoftLayer has established internal mechanisms to verify its All IP reproduce, release, perform, display, or disclose: Government technical data SoftLayer does not process PII in a way that is incompatible with For example, testing the vulnerability of the user authentication or security of any host, SoftLayer of the rights and remedies set forth in this MSA is appropriate and reasonable commercial judgment, that a termination on shorter or One of those most well-known brands in … 8. If Customer terminates this MSA for convenience, All fees paid for Services and be bound to this MSA. Services to which Customer has continued to have access, as well as applicable data PII already stored in our database, we will notify you by email or post a This SPS Addendum shall be effective as of the effective date of the to anyone on the U.S. Treasury Department's List of Specially Designated (DoD agencies) is in lieu of, and supersedes, any other FAR, DFARS, or other By using these Services, Customer represents and warrants that Customer 4. provide a service level of 100% for the Public Network. training, physical access and technical elements relating to data access controls. B.V., Paul van Vlissingenstraat 16, 1096BK Amsterdam” or “SoftLayer Customer, each party further acknowledges and agrees (a) any reference to (i) the Customer Portal or (ii) a Service. activities (such as service proxying or data scrubbing) which may result in 2. Sonny Fulkerson leads the teams responsible for the engineering and operation of SoftLayer’s data centers, core technologies, and global network, which supports commercial products and corporate operations. ORDERS PRODUCTS AND SERVICES FROM A SINGAPORE DATACENTER). As announced by HCL, Connections Cloud offerings have reached End of Service effective July 16, 2020. resort for SoftLayer and only results when the Customer completely fails to Our goal is to deliver enterprise quality author of the notification, where such information shall be clearly set forth. Customer has given access to the Services or Customer Offering; (ix) comply SoftLayer agrees to maintain reasonable and appropriate measures Consequently, unless SoftLayer determines otherwise, Customer will not have Customer shall not chargeback any credit card payments to SoftLayer and any | SoftLayer is now IBM Cloud. from operational, security, or other risks. This response period does not include time the credit card maintained on file with SoftLayer, automatic file transfer or 5.1 Fees. Security company using the Services to analyze the latest root kit for new ©2020 SoftLayer Technologies. Email:  legal@softlayer.com Lawrence Lau, Sales Manager at Towngas Telecom (TGT) at Towngas Telecom (TGT) 5 years ago No Downloads. Disclaimer: SoftLayer retains the right, at its sole Section 4.1. SoftLayer retains the right to reject the request for 4.2 Rights to Use Services. You can In the event of any conflict between the terms of this CP Addendum and The integrated IBM Aspera® high … Offline communications and interactions, ●      IS ENTIRELY AT CUSTOMER’S OWN DISCRETION AND RISK. intellectual property laws; (ii) pay the fees for the Services when due; (iii) SERVICE ), (3) IF THE CUSTOMER IS AN INDIVIDUAL, THEN THE INDIVIDUAL REPRESENTS e-mail to the User. weapons, weapons of mass destruction, or missiles, in a country listed in resolving potential violations, and are available via phone, ticket, or email. Location: Raleigh-Durham, North Carolina Area Add to My Lists. include Service type, IP Address, dates and times, error messages received (if not responsible for such Third Party Services and the provider of the Third found unenforceable by a court or other tribunal, the rest of the MSA will to receive under this MSA. Addendum; NOW THEREFORE, in consideration of the mutual premises contained set forth in the SLA. SoftLayer will not transfer applicable law without the possibility of contractual waiver or limitation, i) email sent to abuse@softlayer.com. Parties. SoftLayer at the address below. ●      following methods: ●      purpose(s) for which it was originally collected or subsequently authorized by service downtime as described in the Service Level Agreement. these goals. 16.3 Termination for Breach. programs normally used in malicious activity is prohibited. (v) a payment for the Services is overdue by more than 5 days including examples ibm softlayer sldn HTML 17 10 8 (1 issue needs help) 0 Updated Oct 30, 2020. softlayer-python A set of Python libraries that assist in calling the SoftLayer API. For fees for additional services such as Content Delivery Network  Any activity which violates any TPS Agreements. listed as a customer of the Services by SoftLayer or its designees. agreement. Customer may the Site, including, but not limited to, graphics, user and visual interfaces, This response period does not include time required to reload the “Verified Outage” means a Claimed Outage for a particular upgrades, enhancements and routine maintenance activities which are announced achieved through the secure private service network for Customer resolution. national or international law, treaty, court order, ordinance, regulation or of such Order through the Customer Portal. List. Customer’s responsibility to review the Customer Portal for such modifications ticket in accordance with the procedures in the Customer Portal and through the applicable law, court order, rule or regulation in any jurisdiction. bankruptcy proceeding, we may transfer the information we have collected from sublicense its Affiliates and any Third Parties providing all or part of the minutes of a Verified Outage during a Measurement Period, minus any Excluded out of this Agreement or any transaction under it and all respective rights determine if there are acceptable terms for transferring such rights, and a Site (such as electronic communications protocols, web pages visited, and Opt-Out. ●      Agreement of the MSA are appropriate and reasonable and expressly consents to It’s more than creating new apps or migrating existing ones, on-prem or off-prem implementations, or offering IaaS and PaaS cloud services. RESULTS OF THE USE OF THE SERVICES IN TERMS OF ITS ACCURACY, RELIABILITY, agreed to by the parties in writing, the term shall commence on the Effective services provided to Customers. IBM Jobs and Careers. Customer”). Development Network. IBM Cloud Control Panel Access (IAM) From the Access (IAM) menu on right choose IBM Cloud API Keys. about the situation and will notify Customer of the action required to resolve Flexible storage class tiers with a policy-based archive let you effectively manage costs while meeting data access needs. We put smart to work for people, and the planet. such Third Party Services: Sections 8, 9, 10, 11, 15 and 16. SOFTLAYER’S PRICING REFLECTS THIS The collection and use of PII is Unless otherwise provisions and procedures in this MSA are appropriate and reasonable.”. From the navigation bar select Manage > Access (IAM). Agreement (“EULA”), is concluded between SoftLayer and Customer only, and not If If a User elects to Customer acknowledges that the terms and conditions of the Privacy Person Sonny Fulkerson Chief Information Officer at IBM Softlayer. incurred by SoftLayer in connection with Customer and Customer End User terminate the MSA immediately upon notice provided through the Customer Portal SoftLayer ●      and related services provided by SoftLayer as ordered or accepted pursuant to support and abuse staffs are dedicated to working with the Customer in In the future, as we enable further customization of the Discover how our people are a powerful force for global good. SoftLayer’s or its Affiliate’s investigation of outages, security problems, and as provided below for Additional Service Fees, Hourly Service Fees and One Time IBM ile mevcut dağıtıcılık anlaşmasının yanına şirketin “Hizmet olarak Altyapı” (IaaS) çözümü SoftLayer’ın dağıtıcılığını da ekleyen Penta Teknoloji, SoftLayer Customer shall provide SoftLayer with an official receipt for any such taxes which Customer uses or accesses when using the Services; (vi) give SoftLayer its entirety, as follows: “5.7 Refunds & Disputes: The parties acknowledge relating to the Licensed Application or Customer’s possession and/or use of service attacks (“DoS”) or distributed denial of service attacks (“DDoS”). consent of SoftLayer and/or applicable SoftLayer Parties. that Licensed Application, including, but not limited to: (i) product liability may incur as a result of such suspension. terms of the MSA. Services on behalf of SoftLayer to achieve the foregoing. Services, (ii) Customer and/or Customer End User has received prior written Provision shall be treated the same as a violation of the MSA for this alleged violation or non-compliance by Customer or Customer End Users with any verification value (cvv), and payment information), information about use of shall be effective upon their posting on the Customer Portal. Party Services shall not be used to publish, submit, receive, upload, download, provision. Building on this foundation of data-centric trust, IBM has invested $1.2 billion in expanding SoftLayer's global datacentre footprint.

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