Interviewing Users: How to Uncover Compelling Insights Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. 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.uss-c-head-sticky{position:-webkit-sticky;position:sticky;top:0;z-index:1}.uss-l-default-layout .uss-c-head-sticky .uss-c-head-divider{width:100%}#uss-sheet-view{max-height:100%;overflow-y:auto;-webkit-overflow-scrolling:touch}.p13n-sc-atc-error,.p13n-sc-atc-success{padding-top:10px;min-height:39px} Interviewing Users: How to Uncover Compelling Insights. We don’t know they are active. (window.AmazonUIPageJS ? .background_color_0{background-color:#4096EE}.background_color_1{background-color:orange}.background_color_2{background-color:green}.background_color_3{background-color:purple}#boost_feature_rank .image_background img{position:absolute;top:30%;left:30%;height:40%;width:40%}#boost_feature_rank .bfr_radioButtonDiv{height:96px}#boost_feature_rank .bfr_radio_button{top:50%;padding:0}#boost_feature_rank .bfr_subtitle,#boost_feature_rank .feature_content_vertical_align,#boost_feature_rank .image_background{display:inline-block;vertical-align:middle;line-height:normal}#boost_feature_rank .image_background{position:relative;border-radius:50%}@media screen and (min-width:320px){#boost_feature_rank .image_background{width:65px;height:65px}}@media screen and (min-width:400px){#boost_feature_rank .image_background{width:72px;height:72px}}#boost_feature_rank .bfr_subtitle,#boost_feature_rank .feature_text{font-family:Arial,sans-serif;margin-top:0}@media screen and (min-width:320px){#boost_feature_rank .bfr_subtitle,#boost_feature_rank .feature_text{font-size:15px}}@media screen and (min-width:400px){#boost_feature_rank .bfr_subtitle,#boost_feature_rank .feature_text{font-size:18px}}@media screen and (min-width:550px){#boost_feature_rank .bfr_subtitle,#boost_feature_rank .feature_text{font-size:20px}}#boost_feature_rank .bfr_subtitle{font-weight:700}#boost_feature_rank .bfr_title{font-family:Arial,sans-serif;margin-top:0!important}@media screen and (min-width:320px){#boost_feature_rank .bfr_title{font-size:17px}}@media screen and (min-width:400px){#boost_feature_rank .bfr_title{font-size:21px}}@media screen and (min-width:550px){#boost_feature_rank .bfr_title{font-size:24px}}#boost_feature_rank .bfr_titleRow{padding-bottom:17px}#boost_feature_rank .featureCard{padding-left:4%;line-height:96px;margin-top:0!important}#boost_feature_rank .bfr_featureRow,#boost_feature_rank .bfr_subTitleRow{height:96px}#boost_feature_rank .bfr_subTitleRow{padding-left:9px;padding-right:9px;line-height:96px}#boost_feature_rank .vote_count{color:#fff;margin-bottom:0;margin-top:0!important}#boost_feature_rank .bfr_paddingTop{padding-top:18%}#boost_feature_rank .vote_button_column{float:none;margin:0 auto}#boost_feature_rank .bfr_background{background:#e0e0e0}#boost_feature_rank .hidden{display:none}#boost_feature_rank .feature-description-word-break-mobile{word-break:break-word} .r4m-sou-body{overflow:hidden!important}.r4m-sou-container{overflow:hidden!important;font-weight:300;font-size:15px;line-height:1.4em;color:#111;padding:14px 18px}.r4m-sou-product-details-container{display:grid}.r4m-sou-current-details{display:none}.r4m-sou-current-item-details{display:grid;grid-template-columns:1fr 1.4fr;align-items:center}.r4m-sou-current-image{max-width:100%}.r4m-sou-current-description{padding:10px;max-width:100%}.r4m-sou-comparison-details{border-left:1px solid #ddd}.r4m-sou-comparison-item-details{display:grid;grid-template-columns:1fr 1.4fr;align-items:center;justify-items:center}.r4m-sou-comparison-header{display:flex;align-items:center;padding:10px;border-bottom:1px solid #eaeded}.r4m-sou-comparison-header-price{white-space:nowrap;margin-right:10px;padding-right:10px;border-right:3px solid #d5dbdb}.r4m-sou-comparison-header-price *{color:#373E3E;white-space:nowrap;font-weight:700;font-size:44px!important;top:0!important}.r4m-sou-comparison-image{max-width:100%}.r4m-sou-comparison-description{padding:10px;max-width:100%}.r4m-sou-product-name{font-size:14px;line-height:1.4em;overflow:hidden!important;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.r4m-sou-star-rating{font-size:13px;margin-left:3px;top:-2px;position:relative;line-height:1em}.r4m-sou-rating-count{font-size:13px;margin-left:3px;top:-2px;position:relative;line-height:1em}.r4m-sou-mobile-tab-header{color:inherit!important}#r4m-sou-header{padding-left:0}#r4m-sou-card{margin-right:-1.4rem;margin-left:-1.4rem}.r4m-sou-container{padding:14px 0}.r4m-sou-comparison-details{margin-top:10px;border:1px solid #eaeded;border-radius:4px}.r4m-sou-comparison-details:last-child{padding-bottom:27px}.r4m-sou-comparison-header-price *{font-size:32px!important} Interviewing Users by Steve Portigal, 9781933820118, available at Book Depository with free delivery worldwide. AmazonUIPageJS : P).load.js('https://images-na.ssl-images-amazon.com/images/I/914MtH7KMXL.js?AUIClients/GestaltDetailPageMobileWebMetaAsset'); (window.AmazonUIPageJS ? 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Unfortunately, that's not the case. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Uncover Compelling Insights. .amazon-certified-badge-container{margin:0 auto;text-align:left;display:inline-block;min-height:60px;border-top:1px solid #E0E0E0;border-bottom:1px solid #E0E0E0;padding:5px 0 10px 0}.amazon-certified-badge-container .amazon-certified-content-wrapper>.amazon-certified-short-detail{margin-bottom:3px}.amazon-certified-badge-container .amazon-certified-content-wrapper>.amazon-certified-short-detail span{font-size:15px!important}.amazon-certified-badge-container .amazon-certified-logo{width:55px;position:absolute;left:0;overflow:hidden;margin-top:3px}.amazon-certified-badge-container .amazon-certified-content{position:relative;border-radius:0 7px 7px 7px;padding:1% 0 0 0;z-index:1}.amazon-certified-badge-container .amazon-certified-content-wrapper{position:relative;min-height:55px;padding-left:65px;overflow:hidden}.amazon-certified-badge-container .amazon-certified-title{text-transform:uppercase;color:#717C78;margin-right:5px;font-size:13px!important}.amazon-certified-badge-container .amazon-certified-learn-more{color:#57adcb;font-size:13px!important}.amazon-certified-badge-container:hover{cursor:pointer}.amazon-certified-badge-container:hover .amazon-certified-learn-more{text-decoration:underline}.amazon-certified-explanatory-view-header{text-transform:uppercase}.amazon-certified-badge-container{width:100%;max-width:460px;border-top:none;border-bottom:none;padding-bottom:5px}.amazon-certified-badge-container .amazon-certified-content{border-radius:.3rem;border-color:#E0E0E0;border-style:solid;border-width:.1rem;padding:5% 3%!important}.amazon-certified-badge-container .amazon-certified-title{margin-right:5px}.amazon-certified-badge-container .amazon-certified-icon-triangle{margin:7px 0 0 5px}#amazon-certified-sheet-content{border:none}#amazon-certified-sheet-content #amazon-certified-explanatory-view-content{padding-left:.75rem}#amazon-certified-sheet-content .amazon-certified-sheet-header{text-transform:uppercase;margin:3% 0} He is the author of the now-classic book Interviewing Users and host of the Dollars to Donuts podcast. It is, hands down, the best method for making our way through data that is multiple, shifting, and mysterious. #multiple-dfl-offers{border-radius:.3rem;border-color:#adb1b8 #a2a6ac #8d9096;border-style:solid;border-width:.1rem;position:relative;width:100%;padding:1rem 2.7rem 1rem 1rem}#multiple-dfl-offers .dfl-arrow{position:absolute;top:50%;right:16px;margin-top:-5.5px}#multiple-dfl-offers .currencyINR{background-position-x:0}#multiple-dfl-offers .dfl-widget.dfl-primary-peak-offer{height:60px}.dfl-primary-peak-offer{margin-left:45px;margin-right:10px}.dfl-primary-peak-offer.dfl-offer-content{height:40px;overflow:hidden}.dfl-special-offer{color:#b12704;font-weight:700}#dfl-more-offers{color:#0066c0;white-space:nowrap}.dfl-offer-footer{color:#0066c0;white-space:nowrap} Read honest and unbiased product reviews from our users. Unfortunately, that's not the case. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. --Allan Chochinov, Editor in Chief, Core77Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. .vas-checkbox-column.a-box{border:0}.vas-checkbox-container .vas-checkbox{margin-left:20px;top:40%;display:block!important}.vas-preferences-column{border-left:1px solid #ddd}.vas-preferences-container{border:0;padding:0 15px}.vas-checkbox-container-alert-on{border-color:red}#vas-preferences-button .a-button-text{font-size:16px}.shipToStoreRow{padding:10px 0}.shipToStoreRow .ship-to-store-ingress-button .a-box-inner{padding-right:1.6em}.shipToStoreRow .ship-to-store-ingress-button .a-icon-touch-link{top:1.3rem!important;margin-top:0!important}.shipToStoreRow .ship-to-store-ingress-button .ship-to-store-ingress-button-radio 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interviewing users: how to uncover compelling insights epub

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